Hospice and Home Health Regulations Blog

Announcement: Home Health Care CAHPS Survey Reminders

Important HH CAHPS Reminders

• Agencies who served 59 or fewer eligible patients between 4/1/10 and 3/31/11 must submit their exemption request forms by 1/21/2012 for 2013 CY HH CAHPS.
• All CAHPS vendors must submit 3^rd quarter 2011 data by 1/23/12 by 11:59PM. Home Health Agencies that have not already done so, should submit data to their CAHPS vendor to guarantee data is submitted to CMS before the deadline. Agencies using HEALTHCAREfirst can use the HH CAHPS data export feature and reporting tools to generate and review submission files.  HEALTHCAREfirst’s approved vendor list can be accessed here.

CMS reminded agencies in the recent Open Door Forum, that they should be checking their Data Submission Report on a regular basis to ensure their CAHPS vendor is submitting survey data before the submission deadline.  HHAs can access the Data Submission Report using these instructions:

1. Log into the HHCAHPS Web site using the user credentials issued to the HHA’s HH CAHPS Survey Administrator.  Place the cursor on the “For HHAs” tab. A dropdown list of links will appear.
2. Click the “Data Submission Reports” link.

Additional instructions on how to read the submission report and monitor your CAHPS vendors performance is available in the following guidance document: https://homehealthcahps.org/HHAGuidanceforDataSubRept.pdf

The full CAHPS data submission timeline is as follows:

For more regulatory news and information, visit HEALTHCAREfirst's Regulatory blog at http://blog.healthcarefirst.com/regulatory-blog