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With expertise in electronic health records, regulatory changes and concerns, starting new agencies, and optimizing business, HEALTHCAREfirst is the industry leader on all information relative to the home care and hospice. Visit our home page for more information: www.healthcarefirst.com

Hospice Care Blog

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National Healthcare Decisions Day

  
  
  
  
  

The Importance of Advance Care Planning

National Healthcare Decisions DayDid you know that in a past study conducted by the U.S. Agency for Healthcare Research and Quality, less than 50% of terminally ill patients had and advance directive in their medical records?

Today, April 16th, has been designated as National Healthcare Decisions Day.  On this day, we encourage home health and hospice caregivers to educate your patients on the importance of expressing their wishes regarding healthcare.  All adults can benefit from discussing and identifying the healthcare choices they want made should they be unable to do so on their own.  Most can utilize an advanced directive so that loved ones as well as medical professionals are aware of their desires.

There are two types of Advance Directives: a living will and medical power of attorney.

Living Will

A living will is a legal document that allows someone to control his/her wishes for medical treatment at the end of life. It covers health care decisions when they are terminally ill or permanently unconscious and unable to make decisions on their own.  State laws vary on the exact terms of a living will, but they are generally designed to allow doctors to stop the process of prolonging life. 

Medical Power of Attorney

A medical power of attorney legally allows a person to name someone else who is designated to make decisions about their medical care should they become temporarily or permanently unable to express those wishes on their own. Many people may have both a living will and a medical power of attorney directive.  The medical power of attorney is able to make decisions that were not addressed in the living will.

Talking about advance directives is an important part of the caregiving process, particularly in hospice care. Educating your patients about their desires can help to empower them about their health care choices.   The internet has a number of fantastic resources available to families and caregivers who are interested in learning more about advance directives as well as communicating end-of-life wishes including:

The Conversation Project
Dedicated to aiding families in discussing their wishes for end-of-life care and treatment.

Caring Connections from NHPCO
From the  National Hospice and Palliative Care Organization, provides free advance directives and instructions for each state  

Deathwise
End-of-life planning guidance and advice for families

Learn more about .

Hospice Claims RTP’ing with Reason Code 32061

  
  
  
  
  

This just in from CGS...

On April 2, 2013, CGS notified providers through a listserv message that a system problem had been identified which impacted hospice claims (types of bill 81X and 82X). CGS has also determined this is affecting type of bill 34X. These claims were being returned to the provider (RTPd) inappropriately with reason code 32061. The Centers for Medicare & Medicaid Services (CMS) has informed CGS that this edit will be turned off, and contractors can release these claims to continue processing. Providers with claims in status/location T B9997 with reason code 32061 do not need to take any action. CGS is in the process of releasing these claims, and anticipates all claims to be released within the week.

Hospice Reason Codes Returned to ProvidersHospice Claim Reason Codes Returned to Providers

Two of the Medicare Administrative Contractors (MACs) have reported a system issue impacting hospice claims (types of bill 81X and 82X) that are being returned to the provider (RTPd) inappropriately with reason code 32061.  This reason code indicates a split claim is required on all non-PPS bills when the TO date on the claim overlaps the fiscal year end of the provider.

The MAC’s that have currently reported this are CGS and Palmetto GBA, both of which have posted notices to their claims processing logs on their websites. They hope to have the issue resolved soon. Currently NHIC and NGS have not posted any information on their websites regarding whether or not this is impacting their providers.  

Palmetto GBA: Click here.

CGS: Click here.

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Louisiana Scraps Plans to Cut Medicaid Hospice Program

  
  
  
  
  

La Hospice Reversal PlanYesterday, Louisiana’s Health and Hospitals Secretary Bruce Greenstein announced the reversal of plans to cut the Medicaid hospice program.  The announcement was made as hospice program supporters gathered on the state capitol steps to protest the cut.

The cut would have made Louisiana one of only two states that don’t pay for hospice care through its Medicare program. There was strong resistance from state senators and hospice advocates alike.  They argued that cutting hospice would not save the state money, as hospice care costs approximately ¼ of the same treatment received in hospitals.

The state will use federal grant funding to keep the hospice program running.

We applaud the state of Louisiana on the decision to not make cuts to hospice care for Medicaid patients, recognizing the value of hospice care for everyone.

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State of Louisiana to No Longer Pay for Medicaid Hospice Care

  
  
  
  
  

Budget CutsLate last month, Louisiana’s Department of Health and Hospital announced that effective February 1, 2013, the state’s Medicaid program would no longer reimburse for hospice services to new hospice patients at home and in nursing facilities.  However, those currently in hospice care will keep services.

The cut in hospice services is part of $165 million in proposed state budget cuts.  State officials say the cuts are needed because of revenue shortfalls, with the budget needing to be balanced by the end of the fiscal year. 

According to State Administration, Medicaid paid for approximately 5,189 patients receiving hospice care in 2012, an average of $2,202.81 per patient.  They contend that the cut will save the state more than $10 million in 2014.  The Louisiana-Mississippi Hospice and Palliative Care Organization (LMHPCO) argues that hospice care costs ¼ of what the same treatments would cost in hospitals.  They also state that in 2009, Arizona eliminated its Medicaid hospice benefits, but quickly reinstated after just one year, when Medicaid costs rose by an estimated 4.4%.  Click here to read LMHPCO’s statement regarding these cuts in its entirety.

At HEALTHCAREfirst, we know the value of hospice care.  These cuts not only affect the over 140 hospices in Louisiana, but the thousands of Medicaid patients who would be eligible for hospice services this year.  Hospice allows people to die at home with dignity, receiving not only medical, but emotional and spiritual support for them and their families.  These patients deserve better than spending their last days or weeks in a hospital.

What are your thoughts about the State of Louisiana cutting Medicaid payments for hospice care?  Are you concerned about this happening in your state?

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Former LA Senator Speaks to the Value of Hospice Care

  
  
  
  
  

2013 Hospice Care ReviewRecently, former Senator John Breaux (D-La) wrote an article entitled, “Preserving the Medicare Hospice Blog,” which was published in the Congress Blog on the online version of The Hill, a newspaper written for and about the U.S. Congress.  In this article, he discusses the value of the Medicare Hospice Benefit and the need to retain this type of care, particularly as the hospice payment system is currently undergoing review.

While he does see the need for increased accountability within the Medicare program, he encourages Congress and the regulatory agencies involved to be reminded of the unique nature of hospice care, particularly regarding the “very singular nature of each patient’s response to care.”  He goes on to say, “This recognition will go a long way toward protecting the intent that my colleagues and I had when we enacted the hospice benefit.  More importantly, it will preserve this unique benefit so that it can continue to bring greater comfort and meaning to the lives of terminally ill individuals and those who love them.”

To read Breaux’s article in its entirety, click here.

Breaux was a member of the House of Representatives when the Medicare Hospice Benefit was created in 1982 and has been a longstanding advocate for hospice care.  He currently is senior counsel to Patton Boggs LLC and includes the National Association for Home Care & Hospice (NAHC) as a client.

How do you feel about potential changes being made to the Hospice Medicare Benefit?

learn more about Bobby Robertson

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Important Updates for Hospice Care Providers

  
  
  
  
  

CMS UpdatesTwo recent updates that are important for Hospice providers to take note of are as follows:

The CMS Hospice Center was updated recently and CMS is seeking public comments on possible additional data collection on hospice claims. CMS also has an update on revisions to hospice cost reports.

The possible future hospice data collection pdf can be located at the CMS Hospice Center or here.

The Hospice claim example can be downloaded here.

CMS is asking for feedback on the suggested data collection by January 31, 2013; comments should be sent to HospiceData@cms.hhs.gov. HEALTHCAREfirst recommends providers take advantage of the commend period and provide feedback.

In addition to possible future data collection items, CMS recently announced that the Hospice Quality Reporting Program Data Submission Webex has finally been re-posted and is available.  WebEx training about how to do web-based data submission is available on the QTSO website. Hospices can access the WebEx at their convenience at: https://www.qtso.com/hospicetrain.html.

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Benefits of Hospice Care for Mesothelioma Patients

  
  
  
  
  

The average mesothelioma prognosis is less than a year from the time of diagnosis.

Bedside NurseWhile roughly 10 percent of pleural mesothelioma patients achieve five-year survival, most patients find themselves facing a short life expectancy – and trying to determine what to do about it.

Patients diagnosed with an earlier stage of the cancer may pursue curative treatments, but the patients who are diagnosed with stage III or IV disease often turn to palliative therapies instead. For mesothelioma patients who have a prognosis of less than six months, hospice may be an ideal route for obtaining this quality of life-focused care.

Entering hospice is not giving up. It does require patients to confront a terminal diagnosis, but it is often one of the most compassionate and effective palliative care programs available.

Hospices vs. Other Types of Palliative Mesothelioma Care

Hospice incorporates a number of different types of care. Specially trained health workers can administer medications (including pain medications and anti-anxiety medications), and nurses at inpatient facilities can monitor the patient’s condition round-the-clock.

Hospice also offers emotional and spiritual care benefits. Patients can participate in support groups, as can their families. Furthermore, hospice patients have access to social workers who can help them with end-of-life arrangements and wills.

Nurse at bedside with familySome patients can receive hospice care in their own home. This is especially beneficial for patients who are too ill to pack their belongings and adjust to a new living environment. In-home hospice also allows patients to spend this essential time with their loved ones in a familiar setting.

Author bio: Faith Franz has spent nearly two years researching and writing for The Mesothelioma Center. As an advocate for alternative medicine, she encourages patients to explore all of the treatment options that could potentially save their life.

Hospice: End of Life Care Isn’t Just For the Patient

  
  
  
  
  

End of Life CareI recently attended a policy summit for the Missouri End of Life Coalition.  The theme of the meeting was  “Finishing Life Well: We Can Do Better”.  While the sessions were excellent and thought provoking on the topic, there was one attendee that was just lit with passion on the subject. 

Nurse Nancy* was a 70 year old hospice nurse with short, white hair and an almost frail looking body.  She was dancing and singing along to the classics when she came over to me and posed the following question: 

“You know, there are two certainties in life.  You were born and you will die.  Medicine has done such wonderful things to make child birth easy and comfortable for both the mother and baby, why can’t we do that for death? ” 

It took me a while to process what she had asked me.  That night in my room, I began thinking through all the stories of death I’ve either experienced or heard over the past years.  My grandfather, one of the smartest and most physically fit men I’ve ever known, being overcome by dementia and spending his last months lying in bed, barely able to sit up – and my grammy, still as young as ever, staying home day-in and day-out to be with him, trying to glean as much time as possible.  A 3 year old boy in my community suffering from brain cancer being so medicated due to the pain that he was unable to interact with his parents and sister as he was dying. 

I had initially thought the summit theme and Nurse Nancy’s question were about making death and dying easier for the patient.  But now I wonder if we work harder at making death easier for the care givers and loved ones, could that in turn make it easier for the patient, much like a mother being properly prepped and comfortable can make the birthing process easier and less stressful on the baby?  

*Names have been changed

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Educating Referral Sources on the Value of Hospice Care

  
  
  
  
  

Hospice MonthNovember is National Home Care & Hospice Month!  HEALTHCAREfirst is proud to honor the thousands of hospice caregivers across the nation who help to make so many people’s final days a peaceful and comfortable experience.

This month is a perfect opportunity to promote a greater awareness of your services and understanding of hospice among local physicians and other referral sources.  Here are some ways  from the National Association for Home Care & Hospice (NAHC) to increase their appreciation for the value of hospice care:

  • Distribute hospice informational packets to all appropriate physicians.
  • Provide physicians with copies of the thank-you letters your agency receives from patients and family members who have benefited from hospice.
  • Provide a subscription of your newsletter. If you don't have a newsletter, consider creating a quarterly publication designed specifically for physicians, educating them on the latest developments and advances in hospice.
  • Present a "Physician of the Year" award to the physician who has been the most supportive of hospice in the medical community.
  • Offer to help establish or teach a hospice curriculum at area medical schools. If this is not an option, volunteer to serve as a guest lecturer.
  • Work with teaching hospitals to develop a hospice rotation.
  • Encourage the establishment of a hospice residency program to help new physicians learn more about and gain a greater appreciation for the role of hospice providers.
  • Members of the clergy can also be vital referral sources. Host a clergy day during which you invite members of the clergy to your offices to learn about hospice and the services you provide.

In addition to physicians, you should target private third-party payers, government agencies and health facilities that refer patients to hospice care. 

How has your agency been able to educate your referral sources about hospice care?
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See You at the NHPCO Clinical Team Conference for Hospice in Orlando

  
  
  
  
  

WIN A CRUISE WITH HEALTHCAREFIRST AT NHPCOWe are looking forward to the NHPCO Clinical Team Conference next week! HEALTHCAREfirst will be exhibiting at booth #221. If you are there, please stop by and register to WIN A CRUISE!

This year’s theme at the conference is “It’s About How We CARE: Collaborate, Assess, Relieve and Evaluate.”  There will be a number of educational sessions led by national experts in interdisciplinary palliative care and hospice.  In addition, the HEALTHCAREfirst staff will be at our booth ready to demonstrate the latest in Web-based software technology for hospice.

Situated between Epcot and MGM Studios, the Walt Disney World Dolphin Resort is at the center of everything Disney.  In addition, the Orlando area is filled with a number of attractions, dining, shopping and more.  If you have some free time, here are some things you won’t want to miss:

Universal Studios and SeaWorld
In addition to the Disney properties, you can also explore what’s new and exciting at some of Orlando’s other theme parks.

Orlando Premium Outlets
The Orlando area is home to two outlet locations allowing you to indulge in a little retail therapy during your down time.

Restaurant Row
While the Dolphin Resort offers a number of unique dining experiences within the hotel, Restaurant Row, located just minutes away, offers some of the best dining in the Orlando area.

Stop by Booth #221 and register to WIN A CRUISE!

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