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Recession triggers more CPO activity

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Of the roughly 100 primary care practitioners referring to Shepard's Crook Nursing Agency, some 75% already are filing for oversight dollars, or more than twice the percentage two years ago.

The increase largely reflects the loss of practice revenues precipitated by the recession, Henson believes. Evidence of that is the physicians who hadn't been submitting CPO claims but who recently have asked Shepard's Crook for "15 months of paper" needed to support claims going back that far.

Henson hopes that firstCPO will help her agency avoid such requests in the future by making communications with doctors more efficient. Advised by e-mail notices, practitioners will be able to review and sign off on care plans and other patient information within minutes of its posting on the HHA's Web site, Henson notes.

Transmission of wound photos through firstCPO is in the planning stage.

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